Bad customer service

[N2]

Not happy with the service 

[peter-marlow+1966]

We are all fellow customers on here like yourself can you please give more  information about this and we may be able to help 

[Anonymous]

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@N2 wrote:

Not happy with the service 

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@N2 If you're so unhappy you could always raise a complaint instead of moaning to your fellow customers:

https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/

[Mark39]

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@N2 wrote:

Not happy with the service 

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Doesn't really tell us anything. What are you not happy about? If  we can't help you directly we'll guide you on what to do.

[Fara+Rosie]

Bad customer service I have phoned several times this week with issues that they have not resolved and am on the point of cancelling my whole package.   Ridiculous time to resolve anything 7 different people I've spoken to this week & it's still not resolved.   I'm going to cancel the whole thing     I'm paying this for no service & it's **bleep** me off the amount of times I've had to phone this week.    If it's u cancelling something it takes a month but when it's them it's done right away.

ive had enough of being fobbed off with nothing being fixed.

[Mark39]

@Fara+Rosie fair enough.

Nothing we can suggest withiut knowing what the issues are.

[Glassrubbish]

I agree with you completely!

I spent 3 dyas on this as my GEN1 Glass failed the day after the last 4 year payment was made.

The only offer was for me to pay £474 for a replacement GEN 1!  5 Year old tech!! 

I think a discounted GEN2 would have been appropriate however the computer says NO!

I have voted with my feet and walked away from Sky!