This discussion topic has been answered Discussion topic: Apps lost after factory reset .
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Message posted on 01 Sep 2026 06:05 PM
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Tv is gifted to us and I have no activated sky account abd now when i lost all apps after factory reset and now used all methods to get these apps but couldn't recover. I don't wantbto get any subscription just need to recover YouTube app.
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Message posted on 01 Sep 2026 06:14 PM
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@Naveed6 If you don’t activate your Sky Glass TV, you’ll only be able to connect your other devices. Access to TV apps like Netflix won't be available.
Once it's activated, you’ll be able to:
- Watch live and on demand TV through TV apps, like BBC iPlayer, ITVX, Netflix and more.
- Connect other devices like your games console or DVD player through a HDMI port.
https://www.sky.com/help/articles/sky-glass-without-a-subscription
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 01 Sep 2026 06:14 PM
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@Naveed6 If you don’t activate your Sky Glass TV, you’ll only be able to connect your other devices. Access to TV apps like Netflix won't be available.
Once it's activated, you’ll be able to:
- Watch live and on demand TV through TV apps, like BBC iPlayer, ITVX, Netflix and more.
- Connect other devices like your games console or DVD player through a HDMI port.
https://www.sky.com/help/articles/sky-glass-without-a-subscription
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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