Amazon Prime is now ignored

[Gazza7766]

When I ask for a movie I bought on Prime Amazon, I have at least a 100, the search ignores Amazon and takes me to Sky Store and expects me to pay for it. It is extemely irritating that I practically have to do a word serach and type in practically the whole film title. Trying to find a film now in Amazon Prime is a chore now with all the movies I have.

[Jporch316]

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@Gazza7766 wrote:

When I ask for a movie I bought on Prime Amazon, I have at least a 100, the search ignores Amazon and takes me to Sky Store and expects me to pay for it. It is extemely irritating that I practically have to do a word serach and type in practically the whole film title. Trying to find a film now in Amazon Prime is a chore now with all the movies I have.

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Hi @Gazza7766 

just a guess but I don't think the search function on skys systems can deal with purchased movies on prime. 

standard movies on the normal prime subscription s are found normally with the search 

[Hunter2660]

If your searching for something you purchased on Prime, would you not be better using the search function in the Prime app?

[Gazza7766]

Thanks for getting back to me. The reason I raised this issue is that in over 12 months I've never had this probablem with Sky Glass and yes, to answer one response, I do open the Prime Video ap when I search for my purchased movies but it seems lie a default has been introduced that takes me to the Sky Store site. Even when I do open a film on the Sky Store that I have already purchased on Prime, previously there would be a pop up offering you options including 'do you want to go to your Prime option' or something like that. It's not the end of the world, but it is a pain searching for a film unless the title starts with 'A' or 'Z' that I can go straight to.