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Discussion topic: subtitles

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karin7
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subtitles

‎02 Feb 2024 12:53 PM

How do you get subtitles on a recorded programme? for example if I watch the programme live on Sky Witness subtitles work but if its recorded then unable to access subtitles. thank you 

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MarkGoldsmith
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Superuser
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Re: subtitles

‎02 Feb 2024 02:34 PM

Posted by a Superuser, not a Sky employee. Find out more

If you press the select button when subtitles are selected it should give the option to change it to ON. However its possible the show doesn't have subtitles available in which case the ON option wouldn't be available.

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MarkGoldsmith
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Superuser
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Re: subtitles

‎02 Feb 2024 01:03 PM

Posted by a Superuser, not a Sky employee. Find out more

You need to press the 3 dots button (...) whilst you have loaded the programme, then navigate to the Subtitles box and switch it to on.

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karin7
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Re: subtitles

‎02 Feb 2024 01:31 PM

thank you Mark, I have previously tried this but the box just says "subtitles off" 

with no option to change to ON 

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MarkGoldsmith
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Superuser
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: subtitles

‎02 Feb 2024 02:34 PM

Posted by a Superuser, not a Sky employee. Find out more

If you press the select button when subtitles are selected it should give the option to change it to ON. However its possible the show doesn't have subtitles available in which case the ON option wouldn't be available.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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