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Discussion topic: subtitles

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This message was authored by karin7 This message was authored by: karin7

subtitles

How do you get subtitles on a recorded programme? for example if I watch the programme live on Sky Witness subtitles work but if its recorded then unable to access subtitles. thank you 


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: subtitles

Posted by a Superuser, not a Sky employee. Find out more

If you press the select button when subtitles are selected it should give the option to change it to ON. However its possible the show doesn't have subtitles available in which case the ON option wouldn't be available.



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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: subtitles

Posted by a Superuser, not a Sky employee. Find out more

You need to press the 3 dots button (...) whilst you have loaded the programme, then navigate to the Subtitles box and switch it to on.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

karin7
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This message was authored by karin7 This message was authored by: karin7

Re: subtitles

thank you Mark, I have previously tried this but the box just says "subtitles off" 

with no option to change to ON 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: subtitles

Posted by a Superuser, not a Sky employee. Find out more

If you press the select button when subtitles are selected it should give the option to change it to ON. However its possible the show doesn't have subtitles available in which case the ON option wouldn't be available.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

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