Discussion topic: cinesound sofa wont connect

This message was authored by: kidge25 · ‎25 Nov 2025

My new cinesound sofa will not connect to my sky glass.

The tv recognises it but keeps coming up connection failed.

the sofas bluetooth works ok with my phone and when i try to connect the tv i turn my phone bluetooth off so its not connecting to that.

any advice please or is it likely not supported?

This message was authored by: TimmyBGood · ‎25 Nov 2025

@kidge25 wrote:

any advice please or is it likely not supported?

The Bluetooth output from Glass is intended for hearing aids, and so client devices must meet the A2DP Bluetooth specification.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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