This discussion topic has been answered Discussion topic: changing my new sky 43inch tv
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Message posted on 19 Nov 2025 11:08 AM
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got new tv 43inch and when i went to put it up its too small... how can i get a bigger one from sky
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Message posted on 19 Nov 2025 11:14 AM - last edited: 19 Nov 2025 12:42 PM
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@janny123 Your post has been moved from the Sky Q board as this isn't a Sky Q box related query.
If you had your TV more than 30 days then I'm afraid your outside the cool off period, if it's in the cool off period you can return the TV to Sky and cancel your credit agreement, you would need to place a new order with a 2nd credit check for the larger TV.
You would need to call Sky to arrange the return. Sky Glass returns | Sky Help | Sky.com | Sky Help | Sky.com
There is no swap/exchange option on Glass TV's
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 19 Nov 2025 11:14 AM - last edited: 19 Nov 2025 12:42 PM
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@janny123 Your post has been moved from the Sky Q board as this isn't a Sky Q box related query.
If you had your TV more than 30 days then I'm afraid your outside the cool off period, if it's in the cool off period you can return the TV to Sky and cancel your credit agreement, you would need to place a new order with a 2nd credit check for the larger TV.
You would need to call Sky to arrange the return. Sky Glass returns | Sky Help | Sky.com | Sky Help | Sky.com
There is no swap/exchange option on Glass TV's
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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