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Discussion topic: anyone know how to restart the sky glass so you can change internet it wont let me set it up

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Cassieak
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This message was authored by Cassieak This message was authored by: Cassieak

Re: anyone know how to restart the sky glass so you can change internet it wont let me set it up

Hi, it's finally been sorted managed to get max address, took 2 and half days but it's all up and running now, thanks eberyoje for trying to help 🙂

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: anyone know how to restart the sky glass so you can change internet it wont let me set it up

Posted by a Sky employee

Thanks for the update 🙂

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Rodders12 This message was authored by: Rodders12

Re: anyone know how to restart the sky glass so you can change internet it wont let me set it up

I have the same issue, how do you fix it?

This message was authored by Bev14 This message was authored by: Bev14

Re: anyone know how to restart the sky glass so you can change internet it wont let me set it up

Helpp!!

We have sky glass,

Our Internet has gone down with the weather, 

We clicked on someone else's Internet by accident and now we have a blue screen saying there's technical issues (Internet not with sky) howndo we change the Internet or even change over to hdmi so we can watch a dvd. Thanks 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: anyone know how to restart the sky glass so you can change internet it wont let me set it up

Posted by a Superuser, not a Sky employee. Find out more

Press Home-> Settings -> Network and select then press right and select Reset.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

This message was authored by MattShort This message was authored by: MattShort

Re: anyone know how to restart the sky glass so you can change internet it wont let me set it up

I also have this issue. Can't access any menus to change anything or reset anything. The master reset as advised by Sky comes up with "Software Error" once I've downloaded and verified the software. 

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