Discussion topic: Watch from start
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Message posted on 25 Sep 2024 09:21 PM
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Watch from start
Trying to watch programs from the start on Legend Xtra after the program has started
using option -- Watch from the start when selected I get a message - ' To watch this, you need to upgrade your subscription ? Any advice how to resolve this issue?
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All Replies
Message posted on 25 Sep 2024 09:27 PM
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Re: Watch from start
See the pinned thread at the top of the forum: https://helpforum.sky.com/t5/Sky-Glass-Live/quot-Upgrade-to-Watch-This-quot-Affecting-a-number-of-ch...
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 25 Sep 2024 09:28 PM - last edited: 25 Sep 2024 09:32 PM
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Re: Watch from start
yes, seeing the same.
This channel has suffered from this many times before. It's happens at least every few weeks. Have found doing the below gets it resolved.
Send an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 26 Sep 2024 03:07 PM
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Re: Watch from start
Thanks for your help will try both solutions
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