Discussion topic: Viewing issue

This message was authored by: Cffe_201 · ‎30 Aug 2024

I'm fully subscribed but sky glass keeps saying I need to upgrade subscription rendering my whole TV useless including my pucks

This message was authored by: mikealanr · ‎30 Aug 2024

Hi @Cffe_201

Try unplugging your TV for a few minutes at the mains and try again. Failing that is everything showing correctly in my Sky (i.e. your packs) and you have got whole home so you can watch on multiple devices?

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: Cffe_201 · ‎30 Aug 2024

I've tried that. Tried resetting and rebooting router it's affecting everything I have netflix that works but no live TV. Have spoken to sky and issue has been raised it's been out all day.

Discussion topic: Viewing issue

Viewing issue

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