29 May 2024 09:16 AM
Hi,
we have sky q and moving house. Considering moving to sky glass as need new tv and like the idea of not having a dish. We have concerns about not being able to record, particularly with sports. For example, if the F1 is early morning we record it and watch it when we get up. With sky glass do we have to wait the 8 or so hours before it becomes available on catch up or will it be available straight away? Same with football. If i arived home halfway through a game or just missed it, can I watch it straight away from the start?
Anything else I should be aware of moving from q to glass & pucks? I dont mesn cost or tech wise, but really in terms of user experience and how we would have to change our habits or comprimise?
thanks
29 May 2024 09:34 AM
Posted by a Superuser, not a Sky employee. Find out moreYes you can watch sports that are in progress from the start - there is a "watch from start" button on live programming.
The F1 does cloud record if you add the live session to your playlist (NOTE only do this once). The cloud recordings are typically made available until Sky have put the race/build up shows available on demand at which point they may be switched out to the on-demand versions.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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29 May 2024 09:38 AM
Thank you, that is really helpful. In your opinion, as an old, long term sky q user am I going to find it much of a change in what I can and cant do moving to glass?
29 May 2024 09:56 AM - last edited: 29 May 2024 10:31 AM
Posted by a Superuser, not a Sky employee. Find out more
Perhaps be aware that Glass is not a particularly outstanding television: it's a rather average pandemic-production QLED panel which is approaching three years old but still the same price as when released (which is extremely unusual in the TV market)
Identical content service can be obtained through having a Stream puck on the non-Sky television set of your choice: last years OLED and micro-LED sets are available in the same price bracket.
Glass is worth considering if you really value the design aesthetic, want 'better' audio without a separate soundbar, or need the long-term finance offer.
29 May 2024 10:19 AM
@trixter72 wrote:Thank you, that is really helpful. In your opinion, as an old, long term sky q user am I going to find it much of a change in what I can and cant do moving to glass?
Potentially one of the biggest things you'll notice is the speed difference between a stream and a recording. If most of your Q viewing was done from recordings of broadcasts or downloads of on demand content, then you'll find the Sky Stream experience to be a tad slower and more sluggish, particularly when it comes to fast forwarding and rewinding.
Stream relies entirely on being continuously connected to a fast and stable broadband connection to function at all. Everything is hosted on a server, so nothing is downloaded to the device itself. This adds a touch of latency to everything you do, even when connected to gigabit broadband via rock solid WiFi.
If you were used to watching a lot of recordings from commercial channels and fast forwarding through ad breaks then be prepared for a less elegant experience. The ad-skipping pack on Sky Stream can be somewhat glitchy (personally I found it infuriating) and is nowhere near as smooth as fast forwarding a recording on a hard drive.
Picture and sound quality on Stream can be excellent but be aware that if you are sensitive to lip sync then there is currently an issue affecting many customers whereby the pucks are struggling to maintain correct lip sync. Sky have been working on a fix for several weeks but so far there is no timeline for a solution. Not everyone appears to be affected by it though.
I would absolutely second the comments of @TimmyBGood in regard to the Sky Glass TV. If you like the aesthetic of the unit itself and need the long term finance agreement to pay for a new TV then go for it, but if image quality, versatility, value for money and reliability are more important to you then do consider looking elsewhere for a TV.
29 May 2024 10:57 AM
Thanks all, seems to me best option is to stick with sky q
29 May 2024 08:40 PM
@trixter72 The other advantage of a good quality TV is you'll get a backup streaming device to cover any streaming outages or issues with the Sky Glass TV service😉