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Discussion topic: Upgraded from Sky Q to Sky glass,now can't use Sky Go on a console

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This message was authored by roger1949 This message was authored by: roger1949

Upgraded from Sky Q to Sky glass,now can't use Sky Go on a console

But it works fine on tablet and phone.

I've upgraded my TV and broadband in the last 3 months been Sky customer for 17 years and I am being told I need another package to use Sky Go on my PS5 upstairs.

I'm fed up with the hidden extras being put on my service.

Sick of it.

 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Upgraded from Sky Q to Sky glass,now can't use Sky Go on a console

Posted by a Superuser, not a Sky employee. Find out more

@roger1949  If you previously had sky go extra on your account for free then changing packages and or products now removes the free version

 

to get it again you either need the whole home subscription(which includes sky go extra) or get it re added standalone for £5pm

 

 the free version is no longer available 


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