Upgraded broadband Sky Glass keeps freezing

[NattyNoo2020]

I upgraded sky ultra fast and since installed the sky glass telly keeps crashing and losing signal it happens at least once if not multiple times every evening and it's been happening since it was installed didn't have this problem before it's very frustrating. 

[Exiled-in-HH]

Have you reported the issue to Sky?

[NattyNoo2020]

I can't find how to do this? 

[Skull+Treaty]

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@NattyNoo2020 wrote:

I can't find how to do this? 

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@NattyNoo2020 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.