Ultra + Atmos

[TG2823]

I have Sky Stream and  UHD TV plus the Ultra + Atmos package...

Some UHD programs from Sky appear on the TV screen OK (Gangs of London) and some have large black araes at the bottom and top (The day of the Jackel).... has anyone else experienced this and if so what is the solution as it seems like a Sky issue...

[BenJoBanjo]

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@TG2823 wrote:

I have Sky Stream and  UHD TV plus the Ultra + Atmos package...

Some UHD programs from Sky appear on the TV screen OK (Gangs of London) and some have large black araes at the bottom and top (The day of the Jackel).... has anyone else experienced this and if so what is the solution as it seems like a Sky issue...

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It's not an issue - what you are seeing is the correct aspect ratio of the content you are watching. 

[TG2823]

Oh... the reason i asked as both programmes  came out on my UHD TV in full screen aspect ration on my SkY + HD Box and it's only siince i moved  to Sky Stream that one has develped the black lines..