Tv remote

[donna75]

My TV remote isn't working.  The volume won't work tried resetting it won't work the remote is only 1 month old

[Jones_The_Cat]

---

@donna75 wrote:

My TV remote isn't working.  The volume won't work tried resetting it won't work the remote is only 1 month old

---

The remotes are notoriously bad. Order a free replacement here:

https://www.sky.com/help/forms/streaming-tv-remote 

[Fothergill1]

@donna75Have a look at the links below to remote troubleshooting guides which may help you: 

Troubleshooting guide

Remote help

You could also try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth.  Even though it sounds an unlikely solution it has got many faulty remotes working again (including mine on two occasions).

If none of the above help then I would request a replacement at the following link: Streaming TV replacement remote 

If you have one available you can use a Sky Q remote while you wait for a replacement.