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Discussion topic: Tv not working

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Avatar for Fay19
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This message was authored by: Fay19

Message posted on ‎15 Nov 2025 05:39 PM

Tv not working

Hi my sky glass tv isn't turning on or working 

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Avatar for BenJoBanjo
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This message was authored by: BenJoBanjo

Message posted on ‎15 Nov 2025 05:44 PM

Re: Tv not working

@Fay19 wrote:

Hi my sky glass tv isn't turning on or working 

Have you tried it on a different power socket? Does it have any lights on it or is it completely dead?

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This message was authored by: Jporch316

Message posted on ‎15 Nov 2025 07:34 PM

Re: Tv not working

Posted by a Superuser, not a Sky employee. Find out more
@Fay19 wrote:

Hi my sky glass tv isn't turning on or working 

Hi @Fay19 

 

Try pulling the plug for 10 minutes 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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Message posted on ‎20 Nov 2025 11:54 AM

Re: Tv not working

Check the fuse

Tim
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Avatar for 2muchTV
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Message posted on ‎20 Nov 2025 12:55 PM

Re: Tv not working

You might also want to check the warranty status of the TV. 

Former Sky HD+, Q and Stream customer
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £34 pm (till April 2026)
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + + RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
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