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Discussion topic: Tv just goes off or freezes .

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This message was authored by: Km23

Tv just goes off or freezes .

This happen to anyone else? Is it my wifi?

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This message was authored by: Jporch316

Re: Tv just goes off or freezes .

Posted by a Superuser, not a Sky employee. Find out more

Hi @Km23 

 

@freezing can be due to poor wifi signal

 

switching itself off is more likely a defect. Does the issue persist after  reboot or pulling the plug for a few minutes ?

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
This message was authored by: Exiled-in-HH

Re: Tv just goes off or freezes .


@Km23 wrote:

This happen to anyone else? Is it my wifi?


Make sure your report the issues to Sky in case you need to make a warranty claim and you're within your 2 year warranty period😉

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