Tv just goes off or freezes .

[Km23]

This happen to anyone else? Is it my wifi?

[Jporch316]

Hi @Km23 

@freezing can be due to poor wifi signal

switching itself off is more likely a defect. Does the issue persist after  reboot or pulling the plug for a few minutes ?

[Exiled-in-HH]

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@Km23 wrote:

This happen to anyone else? Is it my wifi?

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Make sure your report the issues to Sky in case you need to make a warranty claim and you're within your 2 year warranty period😉