Hi @Paul163
It's a bit of a bug with the current software as reported on here a fair bit. A reboot should resolve:
1. put it into standby
2. turn it off at the wall
3. wait at least 30 seconds
4. Turn it on at the wall
MikeAlanR
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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
