Trying to watch the next episode of the gilded age but keeps saying I need to upgrade my subscriptio

[Gary53]

Trying to watch the next episode of the gilded age on sky Atlantic, but it keeps saying I need to upgrade my subscription,when I already have!! 

[MarkGoldsmith]

@Gary53 Which episode number is that? If it's not aired yet on Sky Atlantic it won't be available on-demand yet. 

the latest episode appears if it scheduled to air on TV but can't be asked until it does. It's a bit of a wierd error message that doesn't relate to the actual problem but it has been seen before in this scenario.

[Fothergill1]

@Gary53 Depending on the episode you were trying to watch then the reply from @MarkGoldsmith may well be the problem.  It is a known issue with a very unhelpful error message 🤔 . 

I watched Series 2 Episode 2 this evening and when it finished it rolled over to the next episode but I also got the upgrade subscription error.  I went back to the home screen and then to my Playlist and it played back correctly.

[MarkGoldsmith]

Got to love irrelevant generic error messages. A "feature" of the sky streaming service 😀