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Discussion topic: Trying to watch a film. Only downloads to 20% then stops.

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This message was authored by I+love+Scotland This message was authored by: I+love+Scotland

Trying to watch a film. Only downloads to 20% then stops.

Ian trying to watch a film. It downloads to 20% then stops.

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This message was authored by geekydaz73 This message was authored by: geekydaz73

Re: Trying to watch a film. Only downloads to 20% then stops.

Have experienced this issue when attempting to view anything from Netflix.

 

only resolution I found was to reboot the pick.

This message was authored by bob1234 This message was authored by: bob1234

Re: Trying to watch a film. Only downloads to 20% then stops.

Posted by a Superuser, not a Sky employee. Find out more

@I+love+ScotlandI have had that sometimes and if I then watch a live broadcast for a few seconds then go back to Netflix it works OK (I assume it is with Netflix)

This message was authored by Chrisee This message was authored by: Chrisee

Re: Trying to watch a film. Only downloads to 20% then stops.

Posted by a Superuser, not a Sky employee. Find out more

@I+love+Scotland there is a known issue with the Netflix app,stopping st 20% which Sky have said will be sorted by a firmware update but no date given. One way round the issue is to exit the app stream something else for a short while then go back into the app . 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Jeffseye This message was authored by: Jeffseye

Re: Trying to watch a film. Only downloads to 20% then stops.

Try refreshing the app in settings 

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