Trying to get sky glass

[Vicki1908]

I am trying to get sky glass, but when I proceed to payment it comes up with sorry we're having technical difficulties. I have the right amount for payment in my bank.

[GD1]

@Vicki1908  Best to call Sky to place the order.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.