Think Blue LINE

[Sally221883]

A very thin blue line has appeared about a quarter of the way up the sky glass screen. The tv hasn't been knocked or damaged to our knowledge- we have turned it of and on at the plug but no use? Is this a new tv situation? It's watchable but annoying! 

[Exiled-in-HH]

It maybe watchable but it is unacceptable ... you should report to Sky sooner rather than later🤔

[Fothergill1]

@Sally221883 At one point about 18 months ago I had a 2 inch wide dark grey line on my Glass Screen.  I did a standard reboot but this did not help so I unplugged Glass and left it overnight.  In the morning I plugged it in again and the line had disappeared.  Luckily it never returned.

Give this a try but if it does not remove the line or it comes back then cal Sky customer services to discuss more troubleshooting and if necessary a replacement Glass if it is still within its 24 month warranty.

[Sally221883]

Thanks so much- will try that tonight! 👍🏻