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Discussion topic: Technical issue

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Avatar for Dolly1966
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This message was authored by: Dolly1966

Message posted on ‎06 Sep 2025 05:28 PM

Technical issue

Hi I've got this message on my sky glass tv i press the back arrow the home button it just won't do anything at all I've switched it off and on I've unplugged it and plugged it back in I've tried everything and it just won't change at all please help

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎06 Sep 2025 06:13 PM

Re: Technical issue

Posted by a Superuser, not a Sky employee. Find out more

Can you first put your Sky Glass TV into standby or power it off, either will be fine.

Reboot your broadband router.

Once your broadband is back up and running, then start up your Glass TV.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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