This discussion topic has been answered Discussion topic: Technical issue

This message was authored by: Dolly1966 · ‎06 Sep 2025

Hi I've got this message on my sky glass tv i press the back arrow the home button it just won't do anything at all I've switched it off and on I've unplugged it and plugged it back in I've tried everything and it just won't change at all please help

This message was authored by: lettice · ‎06 Sep 2025

Can you first put your Sky Glass TV into standby or power it off, either will be fine.

Reboot your broadband router.

Once your broadband is back up and running, then start up your Glass TV.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: lettice · ‎06 Sep 2025

Can you first put your Sky Glass TV into standby or power it off, either will be fine.

Reboot your broadband router.

Once your broadband is back up and running, then start up your Glass TV.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

This discussion topic has been answered Discussion topic: Technical issue

Technical issue

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