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Message posted on ‎30 Aug 2025 12:40 AM

TV cutting out can u get replacement TV or how do I talk to someone about it

Replacing my TV they should or wipe the rest of  my debt for it cuz I bbeen trying to contact them about this for months 

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Message posted on ‎30 Aug 2025 12:59 AM

Re: TV cutting out can u get replacement TV or how do I talk to someone about it

Posted by a Superuser, not a Sky employee. Find out more

@Hussey25  Sky won't wipe your debt, it's not clear from your post what the actual issue is as "cutting out" doesn't really tell the community anything useful.

 

What exactly is happening?  What speed is your broadband? How is your Glass TV connected to your hub?

 

What if any, trouble shooting have you tried?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Avatar for GD1
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What's this?
Superuser
This message was authored by: GD1 Answer

Message posted on ‎30 Aug 2025 12:59 AM

Re: TV cutting out can u get replacement TV or how do I talk to someone about it

Posted by a Superuser, not a Sky employee. Find out more

@Hussey25  Sky won't wipe your debt, it's not clear from your post what the actual issue is as "cutting out" doesn't really tell the community anything useful.

 

What exactly is happening?  What speed is your broadband? How is your Glass TV connected to your hub?

 

What if any, trouble shooting have you tried?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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