TNT Sport not showing on Discovery Plus App

[Super+Anthony]

Once again discovery are being absolutely useless.

 They once again have reset or updated my account but still no UHD live games tonight.

 They then come back with an email saying that if I am having issues logging in. I then have to repeat that is not the problem. The problem is with UHD.

 Once again for the hundredth time they want photos. Do they not look at previous emails or photos.

 Really it's awful now

 I know Sky read and monitor our complaints. Please please please Sky, can you maybe contact them and see if you have more luck.

 It really is very frustrating and disappointing from discovery

Any help from you guys would be most appreciated

 one photo is from the Sky Q and the other is the app on my mobile

 

 

[Super+Anthony]

Update from Discovery @DC619 

"understand you're trying to watch content that has previously be aired live in UHD, the reason you can't watch this in UHD is because UHD is only for events that are currently live as UHD is not available for on demand"

 They haven't answered my question when I asked about the live games which are advertised and then also disappeared

Secondly the response for previous games is incorrect. On the app on phone and computer, you can watch lots of old games, yet on Sky you can only watch a few, though it looks like the list is growing 

Just trying to update everyone here and for Sky purposes 

[RossyRossy]

Well I am watching the Galatasary v Manchester United game now, and the quality is really poor, it does not even look like HD

[trevforum]

You've done it now @Super+Anthony ., Arsenal v Lens is in UHD on Ultimate but no HDR and PCM2.0.  The feed on TNT Sports 2 is better to my eyes.  The version on Apple TV 4K is full UHD/HDR PCM5.1 although it mentions atmos when you get the choice to watch live or from the start.

[Super+Anthony]

I have given up on getting any further help from discovery

[MarkGoldsmith]

And people complain the Sky Customer  Services is bad 😛

[Super+Anthony]

You have to give Sky 9/10

 discovery not even 1/10

[Super+Anthony]

Hey everyone. Good news, we have UHD coverage for the football this evening

 What are the odds that it goes wrong again in a day or two?!!

[MarkGoldsmith]

Perhaps wait until the football kicks off just to make sure it is in UHD before celebrating 😀

[Super+Anthony]

Very true

[DC619]

Sky have sent me my goodwill gesture voucher for all the trouble I've had and guess what.....when I follow the link they sent me it always comes up with an error code and won't give me access 😂😂 I give up

but yes also I'd give Sky full props for there help even if the issue isn't solved but as for discovery.....I've never dealt with a worse customer service 

[Super+Anthony]

Agree. I do feel Sky very much want to help their customers. Can't say that about the other one!

[Super+Anthony]

@DC619 Guess what...it's disappeared once again. Shock horror

[MarkGoldsmith]

In my best Cilla Black voice "Surprise Surprise"

[Super+Anthony]

@MarkGoldsmith It's quite ridiculous really.