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Discussion topic: Stripe developed on the left side of my sky glass television.

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This message was authored by: pluuto123

Stripe developed on the left side of my sky glass television.

My sky glass television has developed roughly a 9cm stripe from top to bottom on the left side of the screen.

we have only had the television a few months.

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This message was authored by: peter-marlow+1966

Re: Stripe developed on the left side of my sky glass television.

Posted by a Superuser, not a Sky employee. Find out more

Try turning it  off  then unplugging  it  for a  few  minutes  plug  it  back  in  and turn it back, other people  have had the same problem  and this normally  works 

P c marlow
This message was authored by: Fothergill1

Re: Stripe developed on the left side of my sky glass television.

Posted by a Superuser, not a Sky employee. Find out more

HI @pluuto123  I had a 2 inch dark grey line on my Glass screen about 18 months ago and a normal reboot didn't resolve the issue. I then tried leaving it unplugged overnight and in the morning when I plugged it back in the line had disappeared and thankfully never returned again.

 

If a standard reboot doesn't help then try the above but is that also doesn't work or the line reappears in the future I would call Sky to discuss some more troubleshooting and if necessary a replacement TV if it is still within the 2 year warranty period.

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