0

Discussion topic: Problem turning on

Reply
Avatar for LP12
Level 1 icon
What's this?
This message was authored by: LP12

Message posted on ‎30 Aug 2024 11:05 PM

Problem turning on

Over the past couple of days, everytime my tv goes into standby mode, I cant turn the tv back on unless I reset it. Does anyone else have this problem? This is the 3rd sky glass tv I've had due to issues
Report post
Post 1 of 5
694 Views
0 Likes
Reply
Reply

All Replies

Avatar for mikealanr
Level 12 icon
What's this?
Superuser
This message was authored by: mikealanr

Message posted on ‎30 Aug 2024 11:15 PM

Re: Problem turning on

Posted by a Superuser, not a Sky employee. Find out more

Hi @LP12 

 

Have you tried changing the following: Go into Settings > Startup and Standby > turn Networked standby mode ON and Overnight power saving OFF.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 2 of 5
689 Views
Reply
Avatar for LP12
Level 1 icon
What's this?
Topic Author
This message was authored by: LP12

Message posted on ‎31 Aug 2024 07:45 AM

Re: Problem turning on

Thanks, just changed the settings so will see if this works
Report post
Post 3 of 5
655 Views
Reply
Avatar for LP12
Level 1 icon
What's this?
Topic Author
This message was authored by: LP12

Message posted on ‎31 Aug 2024 04:07 PM

Re: Problem turning on

Nope, still doing the same thing 😫
Report post
Post 4 of 5
624 Views
Reply
Avatar for Davie14
Level 1 icon
What's this?
This message was authored by: Davie14

Message posted on ‎01 Sep 2024 08:17 AM

Re: Problem turning on

@LP12 We've had exactly the same problem and so have others - it is apparently from a software update! Let me Know if you get it sorted as so far sky have been no help to us and having to hard reset the tv every time it's been off for a while 

Report post
Post 5 of 5
598 Views
0 Likes
Reply
Reply