This discussion topic has been answered Discussion topic: Spider in my sky glass
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 30 Oct 2025 12:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I have a spider that seems to have made it's way into my sky glass and then promptly died in the middle of the screen, it is just behind the glass and it is visible when the tv is on. Has anyone else had this issue and what can be done about it?
Best Answers
Message posted on 30 Oct 2025 12:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi @Mark1203
If you are under warranty id contact sky and see if they will replace your unit. You would expect it to be sealed enough to prevent this from happening.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 30 Oct 2025 12:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi @Mark1203
If you are under warranty id contact sky and see if they will replace your unit. You would expect it to be sealed enough to prevent this from happening.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 30 Oct 2025 03:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Spider in my sky glass
The panel is a sealed unit produced in a clean room, I've been in several over the years. If a spider is visible and has only recently appeared the seal is incomplete at production stage or failed. In warranty it needs to be replaced.
Message posted on 31 Oct 2025 06:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Spider in my sky glass
@Mark1203 Just being nosey and curious... Any chance of posting a picture? 😉
Never seen anything like that.
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £36 pm (till Feb 2026)
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + 2 x RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
Message posted on 04 Nov 2025 02:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Spider in my sky glass
Message posted on 04 Nov 2025 02:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Spider in my sky glass
Not the first time such a thing has been reported...
Message posted on 05 Nov 2025 07:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Spider in my sky glass
@Mark1203 thanks for posting the picture... I never realised such a thing could occur.
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £36 pm (till Feb 2026)
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + 2 x RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page