6

This discussion topic has been answered Discussion topic: Spider in my sky glass

Reply
This message was authored by: Mark1203

Spider in my sky glass

I have a spider that seems to have made it's way into my sky glass and then promptly died in the middle of the screen, it is just behind the glass and it is visible when the tv is on. Has anyone else had this issue and what can be done about it?


Best Answers
This message was authored by: mikealanr Answer

Re: Spider in my sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mark1203 

 

If you are under warranty id contact sky and see if they will replace your unit. You would expect it to be sealed enough to prevent this from happening.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: mikealanr Answer

Re: Spider in my sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mark1203 

 

If you are under warranty id contact sky and see if they will replace your unit. You would expect it to be sealed enough to prevent this from happening.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

Did this answer not help you?

This message was authored by: Gincap

Re: Spider in my sky glass

The panel is a sealed unit produced in a clean room, I've been in several over the years. If a spider is visible and has only recently appeared the seal is incomplete at production stage or failed. In warranty it needs to be replaced.  

This message was authored by: 2muchTV

Re: Spider in my sky glass

@Mark1203 Just being nosey and curious... Any chance of posting a picture? 😉

Never seen anything like that. 

Sky Stream £68.19 Signature + Sport + UHD + Netflix Premium (ending 11 Nov 2025)
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £36 pm (till Feb 2026)
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + 2 x RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
Avatar for Mark1203
Level 1 icon
Topic Author
This message was authored by: Mark1203

Re: Spider in my sky glass

IMG_7388.jpg

This message was authored by: BenJoBanjo

Re: Spider in my sky glass

This message was authored by: 2muchTV

Re: Spider in my sky glass

@Mark1203 thanks for posting the picture... I never realised such a thing could occur. 

Sky Stream £68.19 Signature + Sport + UHD + Netflix Premium (ending 11 Nov 2025)
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £36 pm (till Feb 2026)
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + 2 x RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
Reply
Answered - Go to Answer