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Discussion topic: Speech out of sync on Sky glass

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2393.m15hK4.0591
Topic Author
This message was authored by 2393.m15hK4.0591 This message was authored by: 2393.m15hK4.0591

Re: Speech out of sync on Sky glass

Yes if your internet is with sky then it is their  problem 

This message was authored by WIZZADORA This message was authored by: WIZZADORA

Re: Speech out of sync on Sky glass

I've had this losing sync issue on my Glass TV for weeks now, frustrating it's not being fixed.

 

Every football match I watch after a while I start hearing the goals scored/missed before they happen and have to change channels every so often to get the sync back.

2393.m15hK4.0591
Topic Author
This message was authored by 2393.m15hK4.0591 This message was authored by: 2393.m15hK4.0591

Re: Speech out of sync on Sky glass

Yes it seems to be the norm that the specialists within the sky technical team are not listening to the problems raised however someone earlier had given hope that they will start pulling their finger out and take this challenge more seriously 

FINGERS CROSSED EH👍

This message was authored by amagluglug This message was authored by: amagluglug

Re: Speech out of sync on Sky glass

It's just getting worse more and more after ad breaks on live tv just watching final score and it's a joke **bleep**!

This message was authored by JoeCol This message was authored by: JoeCol

Re: Speech out of sync on Sky glass

This is getting ridiculous now, pay a fortune for this c**p, always out of sync, can't wait for contract to be up, ditch this rubbish.

 

if anyone is thinking about glass please do yourself a favour and don't 

This message was authored by Bex94 This message was authored by: Bex94

Re: Speech out of sync on Sky glass

I have had same problem for weeks on my sky glass tv. Not just live shows either. Happens on every single channel. 

This message was authored by amagluglug This message was authored by: amagluglug

Re: Speech out of sync on Sky glass

Yes 3 times during the darts last night ******* I had lodged a formal complaint and today I am due a call from customer priority team between 9am-7pm!! Why can't they just fix the dam issue they know fine well it's not an isolated issue!!!!

2393.m15hK4.0591
Topic Author
This message was authored by 2393.m15hK4.0591 This message was authored by: 2393.m15hK4.0591

Re: Speech out of sync on Sky glass

Well done👏👏👏👏

This message was authored by amagluglug This message was authored by: amagluglug

Re: Speech out of sync on Sky glass

Had my call from customer priority and they assured me the issue is being addressed and hopefully a fix put in place soon! I'm told I'll get a follow up call/text to advise issue resolved?? 

2393.m15hK4.0591
Topic Author
This message was authored by 2393.m15hK4.0591 This message was authored by: 2393.m15hK4.0591

Re: Speech out of sync on Sky glass

🙏🎅👍thank you have a great Christmas 

This message was authored by Gingerdog24 This message was authored by: Gingerdog24

Re: Speech out of sync on Sky glass

Me too... thought I might have been the only one, been going on constantly for 3 weeks 

2393.m15hK4.0591
Topic Author
This message was authored by 2393.m15hK4.0591 This message was authored by: 2393.m15hK4.0591

Re: Speech out of sync on Sky glass

Yes it's sad that the technical wizards have been unable to sort this out earlier 😡

2393.m15hK4.0591
Topic Author
This message was authored by 2393.m15hK4.0591 This message was authored by: 2393.m15hK4.0591

Re: Speech out of sync on Sky glass

Thank you I will try the reboot you suggested 🎅👍

This message was authored by Zoltron This message was authored by: Zoltron

Re: Speech out of sync on Sky glass

It would be nice for the Sky Staff or Sky Technical folk to put an update or sticky on the forum.

 

But as we have said, Sky don't care as long as folk keep paying them the $$$

2393.m15hK4.0591
Topic Author
This message was authored by 2393.m15hK4.0591 This message was authored by: 2393.m15hK4.0591

Re: Speech out of sync on Sky glass

Yes I totally agree well said

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