19 Sep 2023 09:58 AM
Hi, I received my Sky Glass TV 6 days ago & everything's been fine until I wake up this morning & go through to the livingroom & notice that the cloth that covers the speakers on my TV has become creased & loose fitting. I find this very odd as it was not like this yesterday. My only thought's on this is after turning on my heating for a few hours last night may be the cause with the diffrence in room temperature. I have not wiped the TV with anything at all, infact never even touched it since the installation. Has anyone else had this happen?
Thanks.
19 Sep 2023 10:18 AM
That does not look like a 6 day old TV. Was it definitely a brand new set you received in the first place?
19 Sep 2023 10:34 AM
@SlenderRobert yes it is a brand new TV. The packaging was unopened & my partner checked it over thoroughly.
19 Sep 2023 10:38 AM
Hmmm. I wouldn't be happy with a TV costing hundreds of pounds looking like that after 6 days.
The build quality of these TVs is extremely variable. If I were you I'd contact Sky and ask for a replacement, or at the very least, a free speaker cover to hide the creased one.