05 Nov 2023 03:03 PM
Can only hear background noise when in apps Netflix, Disney + etc. Normal stations are fine
05 Nov 2023 03:49 PM
@Mairead56 @Turn off your glass or stream at the mains. Wait two minutes / turn back on. Then go in to the settings and find the section that allows you to 'refresh apps'
05 Nov 2023 05:08 PM
Anytime I go into one of my apps, Netflix, Disney + etc I can hear the background sound but no actually speaking - anyone else have this problem and how can it be solved. Tried updating software etc and no change
05 Nov 2023 05:10 PM - last edited: 05 Nov 2023 05:21 PM
Posted by a Superuser, not a Sky employee. Find out more@Mairead56 You seem to have created 2 seperate threads when the 1st one you created has been replied to, both have now been merged
05 Nov 2023 05:13 PM
I have tried that but no change
08 Nov 2023 07:07 PM
Got sorted thank you... Changed to sound to Auto..
08 Nov 2023 07:08 PM
Sorry first time using this help format... Anyway I got sorted - changed the sound to Auto...