Sound update

[Gin1977]

Hi does anyone know when the skyglass is coming out it says this month but what date I'm having sound issues.

When I try to watch Neflix and other apps when people talk I carnt hear them bit the music is always loud.

[GD1]

@Gin1977  Do you mean Software update?    These are generally done in batches so a firm date can never be provided.

[Gin1977]

Yes I mean a software update.

[MarkGoldsmith]

Software updates aren't necessarily monthly, and as already advised by @GD1 when they do get rolled out, it happens in batches typically over a couple of weeks, so there is no knowing when you would receive a new software update once Sky have released a new version.

[Jporch316]

@Gin1977 

If you check the sound settings on glass there are a few settings you could try ..... one of them is specifically designed to enhance the speech 

[Joe_Joe]

In regards to the sound you're hearing (and I don't mean to sound obvious) but have you considered the location of your t.v? I mean are you sat to close to it? As the sound could be bouncing of ant walls nearby and going behind you instead of at you. Try moving further away and see if that helps ( you'll be surprised) . 

[Joe_Joe]

Excuse the grammar errors. Can't seem to edit..

[Fothergill1]

---

@Joe_Joe wrote:

Excuse the grammar errors. Can't seem to edit..

---

@Joe_Joe I'm not sure of the logic behind the decision but you can only edit your posts once you reach level 3 on the community forum (120 points) 🤷‍♂️.