0

Discussion topic: Sound - Picture lagging behind sound, Bad last night during football

Reply
This message was authored by GarethFe This message was authored by: GarethFe

Sound - Picture lagging behind sound, Bad last night during football

Watching the live football last night. Picture lagging behind the sound. This is a really annoying problem this sound snyc thing. Sky have replaced my Glass Medium tv but this has made no difference, still have this sound/picture problem. Is any one else suffering or just me. About to give up on Glass TV - Having received a replacement tv but still got the same problem am at witsend. Still owe 24 months on the tv but might have to write this off as the problem is that frustrating it makes watching the tv a pain.

 

Would like to hear if any one has had this problem and if a fix was found.

 

Reply

All Replies

This message was authored by Spitfireace69 This message was authored by: Spitfireace69

Re: Sound - Picture lagging behind sound, Bad last night during football

I have the same issue on all Chanel's and can only delay sound not speed up. Wish you could do this in picture. So you can try to synchronise seeing in picture. 

This message was authored by howardo This message was authored by: howardo

Re: Sound - Picture lagging behind sound, Bad last night during football

Yes, I am experiencing this problem watching live sport, particularly noticeable when listening to pre and post match punditry or player interviews. This has only started recently but is happening regularly . It's been easy for me to fix or resync, simply by rebooting the tv. But this is starting to annoy me and I'll see how it goes but I can see a call to Sky coming soon. It's not on, the amount of money Sky charge, a flawless or near flawless service should be expected...

This message was authored by SparklyLady This message was authored by: SparklyLady

Re: Sound - Picture lagging behind sound, Bad last night during football

Yes we are finding this, mostly on BBC channels. Find if we swap channels and then go back it is usually ok...til it goes again!

 

Our worst viewing channel was watching F1, it just froze and skipped so much it was unwatchable. We switched off and listened on the radio. 

This message was authored by Shonal1 This message was authored by: Shonal1

Re: Sound - Picture lagging behind sound, Bad last night during football

We are having the same issues and called sky and ended up calling cancellations as they don't know how to fix it . They said buy a new TV seriously !!!!! Calling complaints tomorrow 

This message was authored by Shonal1 This message was authored by: Shonal1

Re: Sound - Picture lagging behind sound, Bad last night during football

Retention team said buy a new TV when rang tonight to cancel  . Will let you know how we get on with complaints team tomorrow 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion