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Discussion topic: Skyglass keeps losing connection to the Internet

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This message was authored by: Demidodo780

Skyglass keeps losing connection to the Internet

Happened 4 times since fri
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This message was authored by: Fothergill1

Re: Skyglass keeps losing connection to the Internet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Demidodo780 You don't mention when this occurs but if it is first thing in the morning or after the Glass TV has been in standby mode then go to Settings > Start up & Standby and make sure that Networked Standby mode is turned ON as this will stop the TV from losing the network connection when it is standby mode.

 

If that doesn't fix it then try rebooting your broadband router.

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