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Discussion topic: Skyglass keeps losing connection to the Internet
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This message was authored by: Demidodo780
Message posted on 12 Oct 2025 09:48 PM
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Skyglass keeps losing connection to the Internet
Happened 4 times since fri
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This message was authored by: Fothergill1
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Oct 2025 01:04 AM
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Re: Skyglass keeps losing connection to the Internet
Hi @Demidodo780 You don't mention when this occurs but if it is first thing in the morning or after the Glass TV has been in standby mode then go to Settings > Start up & Standby and make sure that Networked Standby mode is turned ON as this will stop the TV from losing the network connection when it is standby mode.
If that doesn't fix it then try rebooting your broadband router.
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If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
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