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Discussion topic: Sky tv

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Avatar for myplumber
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This message was authored by: myplumber

Message posted on ‎29 Jan 2024 05:33 PM

Sky tv

I ordered a new Sky package with sky glass tv but it didn't arrive 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎29 Jan 2024 06:03 PM

Re: Sky tv

Posted by a Superuser, not a Sky employee. Find out more

@myplumber   What does your order tracking show?  As customers we have no access to your account or order.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Superuser
This message was authored by: MarkGoldsmith

Message posted on ‎29 Jan 2024 06:49 PM

Re: Sky tv

Posted by a Superuser, not a Sky employee. Find out more

In addition have you been contacted by the delivery courier Panther, who deliver all the Sky Glass TVs. They will usually the night before your scheduled delivery tell you it will be delivered the following day during a specific delivery window. If you haven't received any text or email from Panther then clearly at the moment the delivery isn't scheduled but as pointed out by @GD1 that should be clear in your order tracking

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