Hi @Pagey2
Not a lot of information to go off. Try turning it off for 2 minutes at the mains and see if that restores viewing.
If not you will need to tell us more about your set up. Has it been working previously? How is your glass connected to the internet? Does your broadband meet the minimum requirements of 25Mbps for HD and 30Mbps? Has it worked before? Who is your ISP?
Remember we are fellow subscribers, not Sky support and don't know anything about your setup unless you tell us.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
