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Discussion topic: Sky glass

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This message was authored by Keff38 This message was authored by: Keff38

Sky glass

Not had the sky glass long but there is a line going through the screen I've tried what they have said, but still there and rather annoying, I can't access the contact number but has anyone had this problem? 

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky glass

If you a search for "screen line" you will find many discussions on the issue🤔

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Keff38  When I had a Glass TV it suddenly developed a vertical dark grey line about 2 inches wide. I unplugged the TV and left it unplugged overnight.  In the morning when I plugged it back in the line had disappeared and luckily never returned.

 

Give this a try and if the line doesn't disappear or it comes back in the future give Sky a cal for some troubleshooting and if necessary a Glass replacement if it is still within the 2 year warranty.

 

If Sky is you mobile provider you can phone them by  dialling 150.

 

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

 

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