@Mattnaylor90 You have posted in the sky Q so I assume you already have Q
you can't have Q and glass on the same account
if you have brought a glass tv and subscription directly from sky then your existing Q service will automatically be cancelled
if you have brought the tv second hand it can only be linked by calling sky and only once Q is cancelled and the relevant glass tv subscription taken out
or are you reverting back to Q and connecting to glass after cancelling your glass tv subscription
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