Sky glass update

[Trevor+Wealthall]

Hi could anyone tell me why my sky glass tv has been updating for one hour now and still going, it normally does it each morning about 5 for 7 minutes  is it a fault and stuck on updating system ? How do I stop it any help would be appreciated please 

[Chrisee]

@Trevor+Wealthall there is no new firmware for the Glass so I would unplug the set for a few minutes and reconnect it which should clear the fault. If it remains and hitting home dosn't sort it call Sky.

[Fothergill1]

I have just noticed that the old bug where the build version kept saying it is updating when you select it has been fixed on the new Stream QS025 update 👍

[mrwwt]

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@Fothergill1 wrote:

I have just noticed that the old bug where the build version kept saying it is updating when you select it has been fixed on the new Stream QS025 update 👍

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Wow, that took them long enough – think it's been that way since like QS018 or something

[MarkGoldsmith]

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@Fothergill1 wrote:

I have just noticed that the old bug where the build version kept saying it is updating when you select it has been fixed on the new Stream QS025 update 👍

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It little things like that which at least give visible signs or progress that some of the reported bugs are getting fixed.

[Jporch316]

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@Fothergill1 wrote:

I have just noticed that the old bug where the build version kept saying it is updating when you select it has been fixed on the new Stream QS025 update 👍

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Just need a fix for it on glass now ......

[Ian201]

As anyone got the sky glass 1.3 update yet or does anyone know if the update will happen tonight with it being the 1st of June tomorrow I'm still on os 1.2

[MarkGoldsmith]

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@Ian201 wrote:

As anyone got the sky glass 1.3 update yet or does anyone know if the update will happen tonight with it being the 1st of June tomorrow I'm still on os 1.2

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You won't know when you are getting the update.

QS28 and Entertainment is 1.3 started rolling out a couple of days ago. The rollout is done is batches and typically it can take several weeks for Sky to complete the rollout to all devices (sometimes the rollout is paused mid-way through if issues are reported).