Discussion topic: Sky glass tv

This message was authored by: Clairesowdy · ‎24 Aug 2024

Sky glass tv Apps not working doncaster Dn4?

This message was authored by: mikealanr · ‎24 Aug 2024

You will need to provide a bit more detail. What apps aren't working? Is live TV working? Who is your ISP? What steps have you tried to resolve (like power off at mains for a few minutes). We are fellow subscribers and not Sky, so we don't know anything about your set up unless you tell us!

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: MarkGoldsmith · ‎24 Aug 2024

Have you tried rebooting the Glass TV?

If your device is on software version QS28:

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

If you don't have software version QS28 yet, then to reboot the device you need to turn it off at the plug for 2 minutes.

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Discussion topic: Sky glass tv

Sky glass tv

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