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Discussion topic: Sky glass tv won’t turn on just flashing red light

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This message was authored by ramsell This message was authored by: ramsell

Sky glass tv won’t turn on just flashing red light

For about an hour now the sky glass tv won't turn on. The red light at the front it's just flashing. I've tried switching off at the wall and no change, I've tried using different remotes and the power button on side of the tv still nothing but flashing. 
our internet is fine on everything so don't know what's going on. 


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This message was authored by Jporch316 This message was authored by: Jporch316 Answer

Re: Sky glass tv won’t turn on just flashing red light

Posted by a Superuser, not a Sky employee. Find out more

@ramsell 

Have you pulled the plug completely from the wall for 10 mins ?

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!

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This message was authored by Jporch316 This message was authored by: Jporch316 Answer

Re: Sky glass tv won’t turn on just flashing red light

Posted by a Superuser, not a Sky employee. Find out more

@ramsell 

Have you pulled the plug completely from the wall for 10 mins ?

——————————————————————————
43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
ramsell
Topic Author
This message was authored by ramsell This message was authored by: ramsell

Re: Sky glass tv won’t turn on just flashing red light

I'll give that a go now and will let you know thank you

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky glass tv won’t turn on just flashing red light

Posted by a Superuser, not a Sky employee. Find out more

@ramsell 

If that doesn't work I can escalate your post to the online team 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
ramsell
Topic Author
This message was authored by ramsell This message was authored by: ramsell

Re: Sky glass tv won’t turn on just flashing red light

@Jporch316 It actually worked perfectly thank you 🙏 

you legend! 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky glass tv won’t turn on just flashing red light

Posted by a Superuser, not a Sky employee. Find out more

@ramsell 

Had the issue myself before !

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky glass tv won’t turn on just flashing red light

30 secs or even 2 mins of power off is not allows long enough to clear some issues... and the iimpatient often don't even make it to 30 secs😉

Exiled in HH
This message was authored by DannyBoy24 This message was authored by: DannyBoy24

Re: Sky glass tv won’t turn on just flashing red light

Hello matey, I'm having the same issue. Tried what you reccomend and still nothing 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky glass tv won’t turn on just flashing red light

Posted by a Superuser, not a Sky employee. Find out more

@DannyBoy24 wrote:

Hello matey, I'm having the same issue. Tried what you reccomend and still nothing 


Does it turn on on the button on the side of the tv ?

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Bexster77 This message was authored by: Bexster77

Re: Sky glass tv won’t turn on just flashing red light

Did this issue get solved? Ive followed the thread but mine just goes back to flashing after trying all of the above.

This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Sky glass tv won’t turn on just flashing red light


@Bexster77 wrote:

Did this issue get solved? Ive followed the thread but mine just goes back to flashing after trying all of the above.


If you've tried the troubleshooting then you'll need to ring Sky. If your Glass TV is still under warranty and has developed a fault then they will replace it. If it is not under warranty then you'll either need to pay for a repair or buy a new TV. 

This message was authored by Bexster77 This message was authored by: Bexster77

Re: Sky glass tv won’t turn on just flashing red light

Thank you @Mister_Dalek 

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