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Discussion topic: Sky glass technical issues

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This message was authored by Jigar1 This message was authored by: Jigar1

Sky glass technical issues

Sorry, because of a technical issue, you're currently experiencing a limited service. Please be assured that we're working hard to fix 

i got this issue from last week

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky glass technical issues

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jigar1 

 

Have you unplugged your Sky Glass from the mains for a few minutes? Is your Internet connection working as expected and your connection meets the minimum speed requirements (25Mbps, for HD and 30Mbps for UHD)?

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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