Hi @Rich110670
Can you provide more information? Is this a new setup or when powering on having worked previously? Have you rebooted both you glass and router? Who's your ISP? What version of glass etc.
Remember we are fellow substnot sky and have no idea about your set up unless you tell us!
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
