Sky glass sound poor

[John215]

My sound on my sky glass is poor and goes up and down on its own

i I have to use subtitles to view.

i purchased a denon sound bar and it never improved 

[Jporch316 · Accepted solution]

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@John215 wrote:

My sound on my sky glass is poor and goes up and down on its own

i I have to use subtitles to view.

i purchased a denon sound bar and it never improved 

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Try pulling the plug for 10 minutes or so this can often clear glitches. If that doesn't work I'm afraid you will need to contact sky for troubleshooting as this is not normal behaviour for the tv