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This message was authored by: John215

Sky glass sound poor

My sound on my sky glass is poor and goes up and down on its own

i I have to use subtitles to view.

i purchased a denon sound bar and it never improved 


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This message was authored by: Jporch316 Answer

Re: Sky glass sound poor

Posted by a Superuser, not a Sky employee. Find out more

@John215 wrote:

My sound on my sky glass is poor and goes up and down on its own

i I have to use subtitles to view.

i purchased a denon sound bar and it never improved 


Try pulling the plug for 10 minutes or so this can often clear glitches. If that doesn't work I'm afraid you will need to contact sky for troubleshooting as this is not normal behaviour for the tv 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.

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This message was authored by: Jporch316 Answer

Re: Sky glass sound poor

Posted by a Superuser, not a Sky employee. Find out more

@John215 wrote:

My sound on my sky glass is poor and goes up and down on its own

i I have to use subtitles to view.

i purchased a denon sound bar and it never improved 


Try pulling the plug for 10 minutes or so this can often clear glitches. If that doesn't work I'm afraid you will need to contact sky for troubleshooting as this is not normal behaviour for the tv 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.

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