10 Dec 2024 02:01 PM
I have sky Q downstairs connected to nice LG 8k tv for Gaming uhd football F1 etc. My questions are can I get sky glass for my bedroom with out multi room payments and still access my channels from downstairs and still receive UHD content upstairs ??? Anyone ?
10 Dec 2024 02:09 PM
Posted by a Superuser, not a Sky employee. Find out more@Rogercowd you cannot mix Sky Q and Sky Glass/Stream you can only have one or the other. Switching to Stream and Glass does enable UHD on multipe sets with the UHD/Atmos and Whole home add-ons.
11 Dec 2024 07:58 AM
Thanks for reply 🙏. So what do I do with my brand new tv I've just bought this seems like sky wanting you to use there tvs 🫣
11 Dec 2024 08:09 AM
Posted by a Superuser, not a Sky employee. Find out more
@Rogercowd wrote:Thanks for reply 🙏. So what do I do with my brand new tv I've just bought this seems like sky wanting you to use there tvs 🫣
So you have to use Sky Glass, you can get the same Sky experience using Sky Strram on any non Sky TV.
The key as outlined by @Chrisee earlier in the thread is that you can't have the both Skys satellite and streaming platforms in a house at the same time so you either need to use Sky A and multi-room to watch Sky in multiple rooms or go with Sky Glass or Sky Stream with whole home.
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11 Dec 2024 08:22 AM
@MarkGoldsmith wrote:
@Rogercowd wrote:Thanks for reply 🙏. So what do I do with my brand new tv I've just bought this seems like sky wanting you to use there tvs 🫣
So you have to use Sky Glass, you can get the same Sky experience using Sky Strram on any non Sky TV.
The key as outlined by @Chrisee earlier in the thread is that you can't have the both Skys satellite and streaming platforms in a house at the same time so you either need to use Sky A and multi-room to watch Sky in multiple rooms or go with Sky Glass or Sky Stream with whole home.
To clarify - you DO NOT have to use Sky Glass. You can switch from Sky Q to Sky Stream and attach a Sky Stream puck to any TV you have in your home. You can have up to 6 pucks with the Whole Home subscription. Each puck needs a minimum broadband speed of 25Mbps to stream HD and 30Mbps for UHD.
11 Dec 2024 08:24 AM
Posted by a Superuser, not a Sky employee. Find out more
@Rogercowd wrote:
seems like sky wanting you to use there tvs
Of course they do, because there's a profit margin on the hardware sale (while pucks are loaned). You don't have to go along with this..
11 Dec 2024 08:26 AM
Posted by a Superuser, not a Sky employee. Find out more@Rogercowd the solution is to connect your LG tv to a Sky Stream puck rather than the Q box. The pucks provide a high quality UHD output which gives access to broadly what your main Q box delivers. You do need decent broadband and good wifi in your home but given those the service is stable and gives excellent picture quality and does not have the limitations of the Q minis. You lose local recordings but thst in oracticecis farcfrom a deal breaker for most people.
Sky Q is now an old product which Sky have stopped actively developing as satellite broadcasting is likely to cease in the UK around 2030. In contrast the platform both Glass and Stream gets updates roughly every month which add more features.
11 Dec 2024 12:03 PM
Ok thankyou ever so much for the information 🤩🤩
11 Dec 2024 12:58 PM
@Rogercowd wrote:Ok thankyou ever so much for the information 🤩🤩
I'd second what @Chrisee states - the image and sound quality of Sky Stream is an improvement over Sky Q and the whole system is more modern in how it amalgamates many streaming services into one handy user interface.
Whether it's better than Sky Q overall is still up for debate. I certainly had no issues whatsoever with Sky Q and miniboxes in the years I had that service. It worked incredibly well and I barely had a single issue. Sky Stream on the other hand does have its foibles and has required a lot more user interaction in order to stabilise the service in my household.
Most of this is down to ensuring your own home broadband network is of sufficient speed and quality to maintain a suitable connection with Sky's servers, but there have also been a number of issues beyond the control of the customer. As much as I love the Sky Stream service, it is still quite buggy so you do need to be prepared to troubleshoot every now and again to get the service running well.
It took Sky Q a while to settle down into the stable system it now is and Sky Stream seems to be following a similar path. The streaming service is trickier due to the number of different apps involved on the catch up side of things. All of these apps are different and created and run by different companies, not Sky, but they run from a Sky server so there are lots of variables at play. With Sky Q it was a lot simpler in many ways - you could set a recording, it would be saved on your hard drive and you'd watch it back whenever you liked.
Sky Stream is excellent when it's running well and I'm sure it will continue to get better as time progresses, but you do need to be prepared for it to be a different kind of service to Sky Q with a few bumps along the way.