Posted by a Superuser, not a Sky employee. Find out more
This sounds insane but a number of users have reported it resolving the issue with their remotes. You could try holding the remote at both ends and giving it a gentle twist as though you were wringing out a towel. It
If you have an old Sky Q remote, you can use that as an interim solution whilst you await the new remote.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.If you would like to post a “Send Your Thanks to Sky” message please click Here
Posted by a Superuser, not a Sky employee. Find out more
This sounds insane but a number of users have reported it resolving the issue with their remotes. You could try holding the remote at both ends and giving it a gentle twist as though you were wringing out a towel. It
If you have an old Sky Q remote, you can use that as an interim solution whilst you await the new remote.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.If you would like to post a “Send Your Thanks to Sky” message please click Here
